Notices

**Thanksgiving Holiday – 11/23 & 11/24**

In observance of Thanksgiving, Hidden River Credit Union will be closed Thursday, November 23rd and will be closing early at 1PM on Friday, November 24th. Out-Reach 24/7 Online, Audio and Mobile Account Access Systems are available to access your HRCU account.

Need to deposit a check? Use the Remote Deposit feature of our Mobile App. Click here for more details.

 

**New Minimum App Requirements**

Effective Monday, December 4, the minimum requirements for our mobile app will be modified. All users will need the following minimum supported versions:

Mobile OS

  • Apple iOS 6.0 or greater
  • Android 5.0 or greater


Desktop OS/Browsers

  • Windows 7/Microsoft Internet Explorer 11 or greater
  • Windows 7/Microsoft Edge
  • Windows 7/Chrome version 53 or greater
  • Windows 7/Firefox version 53 or greater
  • Apple OS X 10.12 or greater/Safari 9 or greater


Having issues logging in or need help understanding the requirements? Call our main number (570.622.3399) and ask to speak with the eServices department.

 

**Let the Good Times Roll Promotion – Contest Rules**

Promotion: Hidden River Credit Union is offering borrowers of New and Used Auto a chance to participate in the Let the Good Times Roll promotion.

Dates: Promotion runs from October 1, 2017 through November 30, 2017. Drawing for contestants will be held on Thursday, December 7, 2017. The Let the Good Times Roll event will be held on Wednesday, December 13, 2017. HRCU reserves the right to adjust the dates as we deem necessary.

Participant Selection: A participant will be randomly selected from all eligible entries (as defined below) that have been submitted. The participant will be notified by phone and must confirm within 72 hours that they will be present at the time of the Let the Good Times Roll event to play; if confirmation is not provided within 72 hours from notification or the contestant is not present at the time of the event, the prize will be forfeited.

Eligibility & Limitations: All new or used vehicle loans, including refinances, equaling $20,000 or more and funded by Hidden River Credit Union between the dates of October 1, 2017 and November 30, 2017 will be given a $50 Sheetz gift card to use on the first tank of gas, and will be entered in the drawing for a chance to roll the dice and win up to $1,000. Application approval is not enough to be eligible. Additional prizes on the dice include cash prizes of $500, $300, and $200, as well as a $300 Sheetz gift card, and a $200 Sheetz gift card. (Six total prize possibilities on the dice. Participant is limited to one roll and one prize.) Odds of being eligible to participate depend on the number of loans funded. Odds of winning the highest cash prize ($1,000) also depend on the number of loans funded. The eligible participant will have a 1 in 6 chance of winning the highest cash prize. If a cash prize is won it will be deposited only in an HRCU checking or share account. If the loan is paid off or refinanced within a two-year time frame, the cash prize will be added back to the loan amount. Hidden River Credit Union reserves the right to either end or extend the promotion at any time.

Participants must be at least 18-years old. Any employee or family member of an employee is ineligible to participate or win. By participating, each participant grants Hidden River Credit Union permission to use their name, photograph and likeness in connection with this promotion. By participating, each individual waives any and all claims of liability against Hidden River Credit Union, its employees, for any personal injury or loss which may occur from the conduct of, or participation in, the promotion, or from the use of any prize. Any valuation of the prizes stated above is based on available information provided to Hidden River Credit Union, and the value of any prize awarded to a participant may be reported for tax purposes as required by law. Each participant is solely responsible for reporting and paying any and all applicable taxes. Prizes are not transferrable and gift cards are not redeemable for cash. Hidden River Credit Union reserves the right to disqualify any participant and may refuse to award any prize to a person who is ineligible or has violated any rule, gained unfair advantage in participating in the contest, or obtained eligibility status using fraudulent means. All decisions will be made by Hidden River Credit Union and are final. Terms and content of contest are subject to change without prior notice.

 

**VISA Gift Cards – Now Available**

Save on activation fees by getting your VISA gift cards at HRCU! Amounts up to $1,000 can be purchased at both locations. 

Graduation and wedding seasons are in full swing, so why not give a gift that’s both appreciated and easy? If it’s worth celebrating, our VISA gift cards are the perfect gift. These cards can be used anywhere VISA is accepted worldwide, including in-store, online, and by phone. They’re more functional than a gift certificate and safer than cash. To purchase a VISA gift card, simply ask!

 

 

 

**IMPORTANT**

If you receive a phone call or text message from a random phone number asking you to call or text any information regarding your Hidden River Credit Union Account this is FRAUD. Please be aware Hidden River Credit Union will NEVER call or text you asking for your account number or card number. If you have any questions, please call Hidden River Credit Union. Please do not give any personal card or account information out to anyone over the phone unless you are certain you know who you’re speaking to.

Best Practices:

      • Never call a potential fraudulent number. Law enforcement and local communication companies may be in the middle of an investigation that will be compromised if the fraudsters become suspicious.
      • Please give credit union staff as many details as possible if you are reporting an incident. Full telephone numbers including area codes are essential for any telephone scam investigation.
      • Be aware that a series of numbers are often involved in telephone scams. This scam may not be entirely limited to the number(s) referenced above.

If you are ever unsure, please call Hidden River Credit Union at 570.622.3399 or 570.366.8800 for assistance.

 

 

**IMPORTANT**

If your card is lost or stolen please call the credit union at 570.622.3399 or 570.366.8800 during normal business hours, if it is not normal business hours please contact 800.754.4128 or you can also capture your ATM/Debit MasterCard through HRCU’s Out-Reach 24/7 Online Account Access under Settings. If you do not have access to HRCU’s Out-Reach 24/7 Online Account Access, call a branch location today to get set up!

 

 

New Minimum Mobile App Requirements will be effective Monday, December 4th. For more details, click here.