Notices


**Closed for Memorial Day – 5/28/18**

HRCU will be closed in observance of Memorial Day on Monday, May 28. Account access will remain available via Out-Reach 24/7 Online, Audio, and Mobile Account Access Systems.

 

**Petal to the Metal: Contest Rules**

Promotion: Hidden River Credit Union is offering borrowers of New and Used Auto Loans a chance to participate in the Petal to the Metal promotion.

Dates: Promotion runs from April 1, 2018 through June 30, 2018. Drawing for award recipients will be held on Friday, July 6 2018. HRCU reserves the right to adjust the dates as we deem necessary.

Award Recipient Selection: Award recipients will be randomly selected from all eligible entries (as defined below). The award recipients will be notified by phone and must confirm within 72 hours; if confirmation is not provided within 72 hours from notification, the prize will be forfeited.

Eligibility & Limitations: All new or used vehicle loans over $5,000, including refinances, funded by Hidden River Credit Union between the dates of April 1, 2018 through June 30, 2018 will be entered in the drawing for a chance to win $250 towards a monthly auto loan payment. Application approval is not enough to be eligible. Odds of winning depend on the number of loans funded. All prize amounts will be applied to the next auto loan payment. If the $250 prize exceeds the payment amount, the remainder will be applied to the balance of the loan. If the loan is paid off or refinanced within a two-year time frame, the cash prize will be added back to the loan amount. Hidden River Credit Union reserves the right to either end or extend the promotion at any time.

Participants must be at least 18-years old. Any employee or family member of an employee is ineligible to participate or win. By participating, each participant grants Hidden River Credit Union permission to use their name, photograph and likeness in connection with this promotion. By participating, each individual waives any and all claims of liability against Hidden River Credit Union, its employees, for any personal injury or loss which may occur from the conduct of, or participation in, the promotion, or from the use of any prize. Any valuation of the prizes stated above is based on available information provided to Hidden River Credit Union, and the value of any prize awarded to a participant may be reported for tax purposes as required by law. Each participant is solely responsible for reporting and paying any and all applicable taxes. Prizes are not transferrable and gift cards are not redeemable for cash. Hidden River Credit Union reserves the right to disqualify any participant and may refuse to award any prize to a person who is ineligible or has violated any rule, gained unfair advantage in participating in the contest, or obtained eligibility status using fraudulent means. All decisions will be made by Hidden River Credit Union and are final. Terms and content of contest are subject to change without prior notice.

 

**IMPORTANT**

If you receive a phone call or text message from a random phone number asking you to call or text any information regarding your Hidden River Credit Union Account this is FRAUD. Please be aware Hidden River Credit Union will NEVER call or text you asking for your account number or card number. If you have any questions, please call Hidden River Credit Union. Please do not give any personal card or account information out to anyone over the phone unless you are certain you know who you’re speaking to.

Best Practices:

      • Never call a potential fraudulent number. Law enforcement and local communication companies may be in the middle of an investigation that will be compromised if the fraudsters become suspicious.
      • Please give credit union staff as many details as possible if you are reporting an incident. Full telephone numbers including area codes are essential for any telephone scam investigation.
      • Be aware that a series of numbers are often involved in telephone scams. This scam may not be entirely limited to the number(s) referenced above.

If you are ever unsure, please call Hidden River Credit Union at 570.622.3399 or 570.366.8800 for assistance.

 

 

**IMPORTANT**

If your card is lost or stolen please call the credit union at 570.622.3399 or 570.366.8800 during normal business hours, if it is not normal business hours please contact 800.754.4128 or you can also capture your ATM/Debit MasterCard through HRCU’s Out-Reach 24/7 Online Account Access under Settings. If you do not have access to HRCU’s Out-Reach 24/7 Online Account Access, call a branch location today to get set up!

 

 

HRCU will be closed Monday, 5/28/18, in observance of Memorial Day. Learn more