Career Opportunities

Loan Representative

Pottsville, PA

Full-Time Position

 

As a member of the Lending Department, the Loan Representative will be required to assist members with the application, processing and servicing of applicable loans and all other assigned duties required. The applicant will also be required to gain knowledge and experience within a specialized lending environment and report to the Lending Manager.

 

Qualifications:

• Prior work experience; 5+ year is preferred
• Customer service: 5+ year
• Banking: 1+ year preferred
• Loan product and service environment: 1 year (Required)
• General and business knowledge equivalent to a high school diploma

 

Education:

• High school diploma or equivalency certificate (GED) required.

 

Full-Time Benefits:

• Health, Dental & Vision Insurance
• Competitive pay
• Excellent 401K
• Paid-Time-Off
• Opportunities for advancement in a friendly, inclusive, and team environment.

 

Work Remotely:

• No

 

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

 

Physical setting:

• Office

 

Schedule:

• Monday to Friday
• Weekends as needed

Member Service Representative

Multiple Locations

Full- & Part-Time Positions

 

A Member Service Representative must display a positive attitude, excellent communication skills, and a member-friendly approach. Member Service Representatives shape every member interaction and hold the pivotal role of ensuring member satisfaction and retention.

 

Responsibilities:

• Provide prompt, professional, helpful, knowledgeable, and courteous member service.
• Accurately handle member financial transactions according to Credit Union policies, procedures, and guidelines.
• Receive and process deposits, checks, payments, and other financial transactions in an accurate and timely manner.
• Answer questions, address inquiries, and transfer phone calls.
• Provide clear direction for member needs by utilizing listening, communication, and problem-solving skills.
• Perform member service activities and responsibilities.

 

Required Skills and Abilities:

• Prior work experience 1+ year is preferred.
• General and business knowledge equivalent to a high school diploma.

 

Required Experience:

• 1+ year of cash handling and customer service.
• 1+ year of Banking or financial institution experience, credit union experience preferred.

 

Required Education:

• High school diploma or equivalency certificate (GED).

 

Full-Time Schedules:

• 40 hours a week, rotational Saturdays.

 

Part-Time Schedules:

• 28-36 hours a week, rotational Saturdays.

 

Full-Time Benefits:

• Competitive Pay
• Excellent 401K
• Paid-Time-Off
• Health, Dental, Vision, & Life Insurance
• Opportunities for advancement in a friendly, inclusive, and team environment.

 

Part-Time Benefits:

• Competitive Pay
• Excellent 401K
• Paid-Time-Off
• Opportunities for advancement in a friendly, inclusive, and team environment.

 

Work Remotely:

• No