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Why Join Our Team?

As a member-owned credit union, we believe and live by the philosophy of “People Helping People.”

To provide the best level of service to our members, we need a team comprised of individuals who have an intrinsic understanding of our Core Values of People, Trust, Service, Responsibility, and Attitude. We understand the importance of supporting our team members so we can all perform at our best, each and every day. Our comprehensive benefits help you plan for retirement, maintain work/life balance, and stay healthy.

Discover available opportunities below.

Member Service Representative

Multiple Locations

Full & Part-Time Positions

 

HRCU is seeking full-time and part-time Member Service Representatives.

A Member Service Representative must display a positive attitude, excellent communication skills, and member service abilities. Prior work experience is preferred, but not required.

Our culture is based in providing exemplary service as we strive to continue to grow our membership base in Schuylkill County. We are seeking remarkable employees with a customer-service mindset who have a member-friendly approach. Member Service Representatives shape every member interaction and hold the pivotal role of ensuring member satisfaction and retention.

Our mission is to excel at providing members with affordable, high-quality products and services with exceptional member service that meet all their financial needs. The foundation of the mission is firmly established in the credit union philosophy of “People Helping People” and it is the objective of every member of the board of directors, all committees, management, and staff.

 

Locations:

  • Pine Grove
  • Orwigsburg
  • Hometown
  • Pottsville


Schedule:

  • Full-time schedules are 40 hours per week.
  • Part-time schedules are flexible to 32 hours per week.


Education:

  • High school diploma or equivalency certificate (GED) required.


Experience:

  • Cash handling: 1 year (Preferred)
  • Banking: 1 year (Preferred)
  • Customer service: 1 year (Preferred)


Responsibilities:

  • Provide prompt, professional, helpful, knowledgeable, and courteous member service.
  • Accurately handle member financial transactions according to Credit Union policies, procedures, and guidelines.
  • Receive and process deposits, checks, payments, and other financial transactions in an accurate and timely manner.
  • Answer and address questions, and transfer phone calls.
  • Provide clear direction for members needs by utilizing listening, communicating and problem-solving skills.
  • Perform member service activities and responsibilities.


Full-Time Benefits:

  • Health Insurance
  • Life Insurance


Full & Part-Time Benefits:

  • Competitive pay
  • Excellent 401K
  • Paid-Time-Off
  • Opportunities for advancement in a friendly, inclusive, and team environment.


Work Remotely

  • No
Apply Now!

Questions?

Please email hr@hdriver.org and our Human Resources team will be in touch.