Career Opportunities

Member Experience & Product Implementation Manager

Pottsville, PA

Full-Time Position

 

The Member Experience & Product Implementation Manager must be a strong team leader with a positive attitude, excellent organizational skills, and member service focus.

 

Essential Functions:

• Evaluates credit union products and services.
• Necessitates changes for improvement.
• Ensures consistent and seamless member service experience across all service delivery channels.
• Is an advocate for the maintenance and enhancement of member products and services.
• Acts in coordination with marketing to grow membership and improve organic membership engagement in accordance with credit union objectives.
• Acts to leverage technology to improve member service experiences.
• Acts as the lead and coordinates the implementation of new products and services.
• Project management to include resourcing, coordination, and implementation oversight.
• Stays abreast of movement and technology trends that impact service and product delivery.
• Supports organic credit union and community outreach efforts in accordance with mission, values and brand.

 

Required Skills and Abilities:

• Strong interpersonal, analytical, and organizational skills.
• Team player with ability to collaborate within a group environment or setting.
• Ability to work in a fast-paced environment and ability to multitask.
• Ability to work independently.
• Excellent verbal and written communication skills.
• May be required to complete additional certification/training & education.

 

Required Experience:

• Bachelor’s degree in business field or equivalent work experience.
• 3+ years of financial industry experience at the supervisory or management level.
• Will consider and train the right candidate with applicable experience.

 

Schedule:

• 8-Hour Shift
• Monday to Friday

 

Benefits:

• Health, Dental, Vision, & Life Insurance
• Competitive Pay
• Excellent 401K
• Paid-Time-Off
• Opportunities for advancement in a friendly, inclusive, and team environment.

 

Work Remotely:

• No

Human Resources Assistant

Pottsville, PA

Full-Time Position

 

The Human Resources Assistant will support the Human Resources department in a variety of areas, including but no limited to administrative tasks and provide support in areas such as recruitment, employee records, payroll, training, and compliance. The ideal candidate is organized, discreet, and has a strong understanding of HR processes.

 

Essential Functions:

• Reports to the Human Resources and Risk Management Director.
• Assist with day-to-day operations of the HR functions and duties.
• Maintain employee records.
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.).
• Coordinate HR projects, meetings, and training sessions.
• Help organize and coordinate onboarding of new hires.
• Respond to internal and external HR-related inquiries or requests and provide assistance.
• Support recruitment efforts including posting job ads, screening resumes, and scheduling interviews.
• Assist with payroll preparation by providing relevant data (absences, bonus, leaves, etc.).
• Maintain and update HR databases and internal systems.
• Ensure compliance with labor regulations and HR best practices.
• Knowledge, understanding, and experience in financial institutions and service industries.

 

Required Skills and Abilities:

• Understanding of HR functions and best practices.
• Proficient in MS Office Suite.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Discreet with the ability to handle confidential information.
• Attention to detail and problem-solving skills.
• Team player with ability to collaborate within a group environment or setting.
• Ability to work in a fast-paced environment and ability to multitask.
• Ability to work independently.
• Ability to complete required certification/training & education

 

Required Experience:

• Proven experience as an HR Assistant or relevant administrative role.
• Familiarity with employment laws and HR policies.
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 1+ years of Banking or credit union experience preferred.
• Will consider and train the right candidate regardless of experience.

 

Schedule:

• 8-Hour Shift
• Monday to Friday

 

Benefits:

• Health, Dental, Vision, & Life Insurance
• Competitive Pay
• Excellent 401K
• Paid-Time-Off
• Opportunities for advancement in a friendly, inclusive, and team environment.

 

Work Remotely:

• No

Accounting and EFT Assistant

Pottsville, PA

Full-Time Position

 

The Accounting and EFT Assistant will support the accounting department in a variety of areas, including but not limited to accounts receivable, journal entries, reconciliations, and financial reporting.  Primary responsibilities will include debit card program operations and fraud mitigation duties.

 

Essential Functions:

• Manage and monitor all functions of the debit card program.
• Prepare and enter transactions to the general ledger and other tracking systems in support of credit union operations and card program.
• Process and analyze daily, monthly, quarterly, and periodic general ledger account reconciliation.
• Communicate effectively with members, vendors, and employees to resolve any concerns.
• Assist with performing functions related to ACH transactions to include processing notification of changes, returns, and posting exception items, and overdraft advance.
• Process accounts receivable, EFT, and wire transfers.
• Process posting of investment interest payments.
• Process member questions for the Accounting and EFT department.
• Ensure the security and integrity of system products and services and monitor and mitigate fraud.
• Prepare and conduct timely financial reporting for management and regulatory authorities.

 

Required Skills and Abilities:

• Strong interpersonal, analytical, and organizational skills.
• Team player with ability to collaborate within a group environment or setting.
• Ability to work in a fast-paced environment and ability to multitask.
• Ability to work independently.
• Verbal and written communication skills.
• Ability to complete required certification/training & education

 

Required Experience:

• Associate’s degree in accounting, finance, or business-related field, preferred.
• 3+ years of accounting, bookkeeping or related work experience, preferred.
• 1+ years of Banking or financial institution experience, credit union experience preferred.

 

Schedule:

• 8-Hour Shift
• Monday to Friday

 

Benefits:

• Health, Dental, Vision, & Life Insurance
• Competitive Pay
• Excellent 401K
• Paid-Time-Off
• Opportunities for advancement in a friendly, inclusive, and team environment.

 

Work Remotely:

• No